Introducing Turn recall
In our latest release we’ve added a new feature called Turn Recall. (To learn more, check out our help article).
Turn recall is like undo. It enables you to call back your last turn. It’s useful if you’ve accidentally ended your turn early, or uploaded the wrong files. Under the covers, when you execute a turn recall, TakeTurns will cancel your counterparty’s turn and return control to you.
It will be as if you never ended your turn.
Now, of course, this all depends on timing. Provided that you execute the turn recall before your counterparty begins their work, it is a true, total recall. The other party will never see any of the content that you’d previously shared. If the other party had started working (uploading revisions or adding files) TakeTurns will warn you before executing the recall. This will give you a chance to chat, or communicate with your counterparty.
Recall doesn’t exist in email-driven collaborations
We elected to create this feature because of our experience with email. Nearly everyone has committed a galaxy of unforced errors when engaging in email-driven collaborations. This includes emailing the wrong people or sending the right people the wrong documents.
These inadvertent data disclosures are exceedingly commonplace. The big problem is once the content is in all the inboxes of all the other participants there’s no getting it back. Most of the time it’s just embarrassing, although sometimes you lose your client a billion dollars on live TV and are barred from practicing law for six months.
To address this deficiency in email, organizations have:
- Added email disclaimers in the signature
- Sent the “Disregard my previous email” messages, aka the “Please read the previous email” notification.
- Used Outlook’s message recall (or attempted to). Which (to quote Microsoft) only works if “Both parties have a Microsoft 365 or Microsoft Exchange email account in the same organization.”
Bottom line: if you’re participating in an email-centric collaboration and you inadvertently disclose some data you have no real affirmative recourse.
And that’s why we’re especially pleased to introduce turn recall.
Mistakes happen and we could all use an undo, every now and then. But, even better, if you’re collaborating in TakeTurns and you use turn recall what you accidentally shared vanishes, it’s not lurking about all those inboxes of all your parties waiting to “deleted.”
Start using TakeTurns to improve your external collaborations
Turn recall is just one example of how TakeTurns is rethinking the how we collaborate with the outside world. To learn more please follow us on LinkedIn, or subscribe to our YouTube Channel. And of course, when you’re ready sign up and start using TakeTurns yourself.